Privacy notice

This notice explains what personal data ClubRents collects and why.

What we collect

• Account details: name, email, phone number (optional), password (stored only as a secure hash) and your ClubProperty user ID if you sign in with ClubProperty.
• Bookings and messages: dates, guests, messages between guests and hosts, and booking history.
• Payments: card payments are handled by Stripe. We store Stripe reference IDs and amounts, never full card numbers. Hosts give their identity and payout bank details to Stripe directly.
• Hosts' direct payment details: if a host accepts bank transfers or payment apps, the account details or app IDs they enter are stored by us and shown to their confirmed guests.
• Technical data: a session cookie that keeps you signed in, and server logs with IP addresses used for security.

Why we use it

To run bookings and payments, send booking emails, prevent fraud, meet accounting and legal obligations, and answer your questions.

Who we share it with

• The other party to a booking: guests see the host's name and contact details once confirmed; hosts see the guest's name, email and phone.
• Stripe, to process payments and payouts.
• ClubProperty, which provides some listings and sign-in.
• Our email and hosting providers, only to run the service.

Maps on listing pages load map tiles from OpenStreetMap, which receives your IP address.

How long we keep it

Account data while your account is open; booking and payment records for as long as accounting law requires (typically up to 10 years); logs for up to 30 days.

Your rights

You can ask for a copy of your data, a correction, deletion, or object to how we use it. Email maria.f.arranz@gmail.com. You may also complain to your data protection authority.

Cookies

We only use a cookie that's needed to keep you signed in and protect forms. No advertising or tracking cookies.